rbxspot

Support Center

Find answers and get help with your rbxspot purchases

Delivery Timeline

Immediate Confirmation

Your Robux will appear in your account as "pending" moments after payment confirmation

3-5 Day Hold Period

This mandatory hold period helps protect against fraud and ensures transaction security

Automatic Release

After the hold period, your Robux will automatically become available for spending

Before You Contact Support

Verify Your Username

Double-check that you entered your Roblox username correctly during purchase

Payment Confirmation

Ensure your payment was successfully processed and check your email for confirmation

Account Security

Make sure you're logged into the correct Roblox account that was used for the purchase

Need Additional Help?
Join our Discord community for instant support

For issues not covered above, please join our Discord server and open a ticket in the #support channel. Our team typically responds within minutes during peak hours.

Join Our Discord Server

After joining, navigate to the #support channel and click "Open Ticket"